NEWSLETTER

Refunds may take up to 10-14 days to appear in your bank account, depending on your bank's policy.

Yes, we offer the option for exchanges through our returns process.

Posh Entry operates exclusively online, so all returns must be sent to our designated return address.

Our return address is [insert return address].

Posh Entry does not refund shipping fees for returned items.

If you receive a damaged item, please contact Posh Entry's customer to arrange for a return or exchange.

Unfortunately, Posh Entry only accepts returns within 14 days of receiving the item.

Cancellation requests must be submitted within 12 hours of placing the order.

For any inquiries or assistance, please don't hesitate to contact our dedicated customer service team via email.

Your refund will be credited to the original purchaser's credit card. If the card has expired or been canceled, the refund will still be credited to the old card number, and the funds will be transferred to the correct account. The timeframe for the refund to appear in your bank account depends on your bank's policy and may take up to 10-14 days.

All returns are processed in the order they are received. Please allow up to 7 working days for us to process your return, or longer during peak periods. If you haven't heard from our returns team within 10 working days of your parcel being delivered, please feel free to contact us.

Unfortunately, Posh Entry does not refund the original shipping fees. If you choose to return an item using your preferred carrier, you will be responsible for the shipping fees at the time of the return shipment.

Absolutely! You can request an exchange or opt for store credit by visiting our Returns Center and providing your order number and email address.

Please handle all goods with care and take necessary precautions to ensure they are returned to us in their original condition, unworn, undamaged, and with tags intact, within 14 days of receiving the item. Avoid using excessive force when trying on clothing and using perfume or deodorant that may leave marks or scents on the items.

You are responsible for the cost of returning the items until they reach Posh Entry. We recommend ensuring the parcel for the value of the goods and keeping records of delivery for security purposes.

To initiate a return, simply visit our Returns Center and enter your order number and email address, and follow the steps provided. Please remember to obtain prior authorization before returning any items.

To qualify for a return, your item must be in its original condition, with all tags attached, and in the original packaging. Additionally, you must provide a receipt or proof of purchase.

You have a 14-day window from the day you receive your item to request a return.

To avoid delivery issues, please ensure you provide complete and accurate address information. Posh Entry is not responsible if items are delivered to the wrong location due to insufficient or incorrect address details. Additional shipping fees will be required for re-sending the order in such cases.

Our office operates from Monday to Friday, 9 am to 6 pm EST, and our warehouse is located in Virginia, USA.

Absolutely! Posh Entry ships worldwide through reliable carriers like UPS, FedEx, or USPS. International shipping rates are calculated at checkout, and we offer various shipping options.

Orders are processed during regular business hours (Monday through Friday). Shipping times vary depending on your chosen shipping method. Some orders may take 4-7 working days to ship as certain items are sourced from different warehouses. For more information, please refer to our shipping policy on our website.

Customs fees are determined by the importing country based on package weight and size. At checkout, we consolidate customs and duties charges to prevent additional fees upon delivery. However, if you select UPS shipping, you may incur additional fees upon delivery.

We kindly request that you provide accurate address information when placing your order. Posh Entry cannot accept responsibility for packages returned due to insufficient or incorrect address information. If this occurs, additional shipping fees will apply for re-sending the order.

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We offer a variety of shipping options based on the weight of your items and shipping address. During checkout, you'll see a list of available shipping options, along with estimated delivery times and prices.

Yes, we proudly ship to the EU using trusted carriers such as UPS, FedEx, or USPS. Your choice of shipping method at checkout determines the carrier. We also provide other economical shipping options for your convenience.